The FCA is the independent watchdog that regulates financial services. Use this
information
to decide if our services are right for you.
2. Whose products do we offer?
Swiss Vans UK Ltd are a credit broker and not a lender. We can introduce you to a
limited
number of lenders and their finance and leasing products which may have different
interest
rates and charges. We are not an independent financial advisor. We will
provide
you with information to assist with your funding decision on:Credit Agreements –
Finance
Lease, Business and Personal Contract Hire, Hire Purchase, Personal Contract
Plan. We will advise and make a recommendation for you after we have
assessed
your needs for the following insurance products;
Lease GAP Insurance (Auto Protect MBI Ltd)
3. Which services will we provide you with?
We offer a consultancy and sourcing service in respect of vehicle funding. In
assessing your
requirements, we may seek such information about your personal circumstances and
objectives
as this might be relevant to enable us to identify your needs. It is important that
you
provide us with accurate and relevant information. You will not receive advice or a
recommendation from us, but we may ask questions to narrow down suitability of
vehicles and
funding options, from which you can make an informed decision. We
will
advise and make a recommendation for you after we have assessed your needs for
Regulated
Insurance Products.
4. What will you have to pay us for our services?
We may charge a processing fee between £250 plus VAT and £500 plus VAT. We
receive
financial remuneration which may be variable or pre-set dependent on the product and
the
volume that we place with that organisation. The amounts that we receive may
vary. If
you would like more information in regard to the disclosure of commission, please
visit www.fca.org.uk We receive commission
as a
proportion of premium paid from our insurance provider if you decide to enter
into an
agreement with them.
5. Who regulates us?
Swiss Vans Ltd is authorised and regulated by the Financial Conduct Authority for
Consumer
Credit activities, our Firm Reference Number (FRN) is 668283. Swiss Vans
Ltd is a
Credit Broker not a Lender. Swiss Vans Ltd is an Appointed Representative of Auto
Protect
(MBI) Limited for insurance distribution purposes. AutoProtect (MBI) Limited is
authorised
and regulated by the Financial Conduct Authority, Firm Reference Number – 312143.
Our FCA
permitted business is arranging general insurance and finance products.
You can check this on the FCA Register by visiting the www.fca.org.uk
6. What to do if you have a complaint
If you wish to register a complaint, please contact us:
in writing: Ian Hill, Top Floor Office, 31 Old Field Road, Bocam
Park,
Bridgend, VF31 5LJ
by email: ian@vansales.com
by phone: 01656 838243
If you cannot settle your complaint with us, you may be entitled to refer it to the
Financial Ombudsman Service (www.financial-ombudsman.org.uk).
7. Are we covered by the Financial Services Compensation Scheme
(FSCS)?
We are covered by the FSCS. You may be entitled to compensation from the scheme if
we cannot
meet our obligations. This depends on the type of business and the circumstances of
the
claim.General Insurance advising and arranging is covered for 90% of the claim with
no upper
limit. Compulsory forms of insurance (eg Motor Insurance)
arecovered for 100% of the claim with no upper limit. Further information about compensation scheme arrangements is available from the FSCS.
Please note – finance products are not covered by thisscheme.
